Billing, Renewals & Refunds

This page explains what DailyBuilt, Inc. ("DailyBuilt", "we") charges for a dailybuilt subscription, how subscriptions renew, how to cancel, and when you get a refund. It is part of your agreement with us and is incorporated into the Terms of Service.

It covers what you, the business, pay us. It does not cover what your own customers pay you — see Section 8 and the End-User Terms.

1. Plans and pricing

All prices are in U.S. dollars and cover one workspace. If your payment method is denominated in another currency, your issuer may apply conversion or cross-border fees that we do not control and do not receive.

Annual saves about 10% against twelve monthly payments. The full annual amount is charged once, in advance.

Enterprise pricing is not sold online. Where you have signed an Order Form, that Order Form controls. What each plan includes is described at dailybuilt.co/pricing and in Terms §4.1.

Free trial

• New workspaces get a 15-day free trial. No payment card is required to start it.
• The trial does not turn into a paid plan on its own. We charge you nothing unless you choose a plan and complete checkout. There is no "cancel by day 15 to avoid a charge."
• If you subscribe while the trial is still running, your unused trial days carry over. Your first charge falls on the day your original trial would have ended, and every renewal runs from that date. If you subscribe after the trial has ended, you are charged at checkout.
• If the trial ends and you have not subscribed, paid features stop. Export anything you need; deletion follows the Terms and DPA.

2. AUTOMATIC RENEWAL — PLEASE READ

Your subscription renews automatically and keeps charging your payment method until you cancel.

• Monthly plans renew every month, on the same day of the month as your first charge.
• Annual plans renew every twelve months, on the anniversary of your first charge.
• Each renewal is charged at the then-current price for your plan and interval — $99, $249, or $499 per month, or $1,068, $2,688, or $5,388 per year — subject to the 30-day notice in Section 6.
• There is no fixed end date and no minimum term beyond the period you are in.
• We keep a record of your agreement to these renewal terms for at least three years, or one year after your subscription ends, whichever is longer.

You give this consent at checkout. Before you pay, we show you the plan, the recurring amount, the billing interval, the renewal date, and how to cancel, and you must affirmatively agree to these terms to complete the purchase. To stop the charges, cancel — see Section 3.

Your exact amount, interval, and next renewal date are always in Settings → Billing, and on every receipt. After you subscribe we email a confirmation with the same details. For annual plans we email a renewal reminder at least 30 and not more than 45 days before each annual renewal date, per Terms §4.3(e). For every subscription, monthly or annual, we also email you a reminder at least once a year that states your plan, the amount and frequency of the charge, and how to cancel.

3. How to cancel

Cancel online, yourself, at any time. No phone call, no email, no retention conversation, no waiting period.

Settings → Billing → Manage billing → Cancel plan.

• Cancelling is as easy as signing up: you signed up online, so you can cancel online, in the same place, in the same number of steps.
• Cancellation takes effect at the end of the period you have already paid for. You keep your plan until that date.
• No further renewal charges are made after you cancel. Amounts already owed stay payable.
• Changed your mind? Turn renewal back on from the same screen before the end date.
• You may also cancel by emailing hello@dailybuilt.co from the account email. That is an alternative, never a requirement.
• On an annual plan you have two options and neither is a precondition of the other: run the term out with no refund, or cancel earlier and take a pro-rata refund of unused full months. Both are described in Section 4 and in Terms §4.3(d).

What happens to your data after cancellation is covered by the Terms and the DPA.

4. Refunds

Monthly plans: no refunds. If you cancel a monthly plan, it runs to the end of the period you paid for. That period is not refunded or prorated.

Annual plans: pro-rata refund of unused full months. If you cancel an annual plan, you choose either:

• (a) Run out the term. Your plan stays active to the end of the annual term, with no refund. Cancelling in the billing portal does this.
• (b) Take a pro-rata refund. We refund one twelfth of the annual fee for each full, unused month left in the term, measured from the date the refund is processed. Partial months are not refunded, and access ends when the refund is processed rather than at the end of the term. To take this option, email hello@dailybuilt.co from the account email. We process approved refunds within 10 business days to the original payment method.

Neither option is a precondition of the other. Refunds are calculated on fees actually paid to us and exclude taxes already remitted, credits and discounts already used, invoice platform fees under Section 8, and third-party charges. See Terms §4.5.

Billing errors. Tell us within 60 days of a charge (Terms §4.12) at hello@dailybuilt.co with the invoice number, and we will investigate and correct any error we confirm. Please contact us before disputing a charge with your bank. A chargeback filed without contacting us first may result in suspension of the workspace until the dispute is resolved, and you remain responsible for amounts properly owed plus any dispute fees the payment network charges us.

We may issue a refund or credit outside this policy at our discretion; doing it once does not make it a rule. Nothing here limits a refund right you have under law that cannot be waived.

5. Changing plans

Plan changes are made in Settings → Billing → Change plan and are prorated by Stripe. Upgrade mid-period and you pay the prorated difference for the rest of the period. Downgrade and the unused value becomes a credit against future invoices with us — proration credits are not paid out in cash except as required by law or under Section 4. Switching between monthly and annual is treated the same way.

Downgrading can remove access to features and to anything that depends on them, including a booking subdomain. Check what your target plan includes first.

6. Price changes

We may change prices, but never retroactively for a period you already paid for.

We email you at least 30 days before a price increase takes effect (Terms §4.7), stating the current price, the new price, and the date the new price first applies. If you do not accept it, cancel before that date under Section 3 and you will not be charged the new price. Continuing past that date is acceptance.

Promotional pricing works the same way: when a promotion ends, the subscription renews at the standard price. A promotion code applies only as stated when it is issued and to the periods it specifies, is not redeemable for cash, and may not be combined with another offer unless we say so. We may lower prices at any time without notice; a later decrease is not a refund of what you already paid.

7. Failed payments

If a charge fails, our payment processor automatically retries it over several days and emails you to update your payment method. Update it at Settings → Billing → Manage billing.

While an account is past due we may restrict paid features. Some entitlements stop immediately rather than at suspension — a booking subdomain requires an active subscription and is withdrawn until payment recovers, which takes that booking page offline.

We email you when a payment fails, and we may suspend the workspace only if the amount is still unpaid 10 days after that notice (Terms §4.11). Paying the balance restores access, subject to anything already deleted under our retention schedule, and after repeated failures we may require a different payment method. Undisputed past-due amounts may accrue interest at the lesser of 1.5% per month and the maximum rate permitted by law, and we may recover reasonable costs of collecting them. Data handling on suspension and termination follows the Terms and DPA.

8. Invoice platform fee

If you use dailybuilt invoicing and payments, your customers pay you directly through your own connected Stripe account and you are the merchant of record. We charge a platform fee on each payment collected through the Service:

The fee comes out of your proceeds. The person paying your invoice is never charged it and never sees it. It is deducted as an application fee when the payment is processed, at the rate for the plan you are on at that moment, and it is separate from and in addition to the processing fees your payment processor charges you.

Refunds, chargebacks, and negative balances on your connected account are your responsibility as merchant of record. We email at least 30 days before any increase to this schedule (Terms §4.9); the rate in effect when a payment is processed is the rate that applies to it.

9. Taxes

Prices exclude sales, use, VAT, GST, and similar transaction taxes. Where we must collect a tax, it is shown at checkout and added to your invoice, and you are responsible for it. Send an exemption certificate to hello@dailybuilt.co before your next renewal; exemptions apply going forward only.

You are solely responsible for taxes on what you sell to your own customers, including on invoices you issue through the Service. We do not calculate, collect, file, or remit your taxes, and nothing in the Service is tax advice. We do not issue Form 1099-K or any other information return for the payments you accept through the Service. Our payment processor is the payment settlement entity for those payments and issues any required form directly to you. See Terms §4.8.

Withholding. Amounts payable to us are net of any withholding tax. If withholding is required, you gross the payment up so that we receive the amount we would have received without it.

10. State disclosures

California. This page, the pre-checkout renewal panel, and the confirmation email are intended to satisfy the Automatic Renewal Law (Cal. Bus. & Prof. Code §§17600 et seq.). California subscribers cancel online as described in Section 3. Complaints may be directed to the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210. We also send this information — our name and address, the charges for the service, and how to raise a complaint — to California subscribers at least once each year, on or before June 30.

Florida customers. Your subscription renews automatically until you cancel, on the terms disclosed in Section 2 before you buy. For an annual plan, we send you written or electronic notice of the upcoming renewal no less than 30 and no more than 60 days before the cancellation deadline. You may cancel in the same manner and by the same means you used to sign up — online, in Settings → Billing, as described in Section 3 (Fla. Stat. §501.165).

New York. New York subscribers may cancel online as described in Section 3 (N.Y. Gen. Bus. Law §527-a).

Everywhere else. Where your state gives you a cancellation, notice, or refund right greater than this page provides, that right applies.

11. Changes to this page

We may update this page. If a change is material and affects fees, renewal, cancellation, or refunds, we give the 30-day notice in Section 6 before it applies to you. The effective date at the top shows when it last changed. Prior versions of this document are archived by date and are available on request to hello@dailybuilt.co.

12. Contact

DailyBuilt, Inc. c/o Corporation Service Company, 251 Little Falls Drive, Wilmington, DE 19808 hello@dailybuilt.co

For billing questions, cancellation help, refund requests, or exemption certificates, email hello@dailybuilt.co with your workspace name and, where relevant, the invoice number.